USA, UK Support Time: 24 X 7
INDIA Support Time: 10.00am to 8.00pm IST
  • UK +44 123-755-031
  • USA +1 415-621-9172
  • India : +91 955 838 0300
  • Whatsapp : +91 9558380300

Return Policy

Your complete shopping satisfaction is our 1stPriority. We want you to be happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.

You can return anything, un-used within 7 days of receipt. You can ask for exchange or refund for your ordered item(s) only. 
 
Terms and Conditions:
Some Important Points that we will request you to please make a note of :
There is a possibility that two outfits altered for the same customer with the same measurement may not give the same fitting. This may be due to the nature of the fabric & also different designers use different silhouette/fitting.
 
Never send back an item without consulting with us. It's very important that you DO NOT send the item back to us until you have verified with us. No credit or replacement shall be given on such items.
 
Be extra alert when accepting parcel from courier :
If the outer packing is damaged or tampered with, do verify the items quality and quantity with invoice before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Also lodge proper complain with the local office of the courier agency, so that we may pursue them. 
 
While ordering on internet, we suggest that customers should be extra careful of following :
While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, Graphics Card, OS, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal. 
 
Red, maroon and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as maroon or orange on the computer monitor and vice versa. Though imaging technology has advanced, still no fool proof solution to this problem is available at the moment. Many a times green and blue shades also overlap. Same is the case with off-white, white and cream colors.
 
For any complain / dissatisfaction with sizing and styling (all stitched items ) :
In case the customer does not have access to local alteration facilities, we recommend the use of the safer measurement options offered by us, in order to minimize any chances of error: 
 
Better fitting suggestion: